Privacy Policy
Last Updated: October 2026
Cape Coral Animal Shelter (“CCAS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit capecoralanimalshelter.com, submit information through our website, make a donation, sign up for communications, use our services, or otherwise interact with us online.
The information we collect depends on how you interact with CCAS and our website.
We may collect personal information that you voluntarily provide, including:
Name
Email address
Telephone number
Mailing or physical address
Information submitted through contact forms
Adoption, foster, volunteer, pet surrender, event, program, veterinary, or other service-related information
Information about your pets, including veterinary and medical information or records you choose to provide
Donation and transaction-related information
Newsletter and communication preferences
Documents, photographs, or other files you choose to upload
Signatures, acknowledgments, and other information submitted through applications or forms
Some services may require additional information necessary to process your request, application, appointment, donation, transaction, or participation in a CCAS program.
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This information may include:
Internet Protocol (IP) address
Browser type and version
Device information
Pages viewed and website interactions
Referring website or source
Date and time of visits
General location information derived from an IP address
Other technical and usage information
We may use analytics and measurement technologies to help us understand how visitors use our website and to improve its performance, functionality, and effectiveness.
We may use information we collect to:
Respond to questions, requests, and inquiries
Process adoption, foster, volunteer, pet surrender, event, and other applications or forms
Schedule or provide veterinary, shelter, and other requested services
Process and acknowledge donations and other transactions
Communicate with donors, volunteers, adopters, veterinary clients, supporters, and members of our community
Send newsletters, event information, fundraising communications, shelter updates, and other communications when appropriate
Maintain records related to our programs, services, donations, and operations
Operate, maintain, secure, and improve our website
Understand website usage and evaluate the effectiveness of our communications and outreach
Detect or prevent fraud, misuse, security incidents, or technical problems
Comply with applicable legal, financial, and regulatory requirements
Carry out other purposes disclosed to you when information is collected
You may unsubscribe from marketing and fundraising emails at any time by following the unsubscribe instructions included in those communications.
Our website may use cookies, tags, pixels, and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure website performance and, when applicable, evaluate the effectiveness of our communications and outreach.
Some of these technologies may be provided by third-party service providers.
Most web browsers allow you to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of portions of our website.
We may use third-party analytics and measurement services to understand how visitors use our website, evaluate website performance, and improve our online services and communications. These services may use cookies and similar technologies to collect information about visits to and interactions with our website.
Information collected through these services may also be subject to the privacy policies and practices of the applicable service providers.
From time to time, CCAS may use online advertising and digital outreach services to promote our programs, events, fundraising efforts, adoption opportunities, and other initiatives.
When these services are used, advertising providers may use cookies, pixels, tags, or similar technologies to help measure campaign effectiveness and understand interactions with our website.
Our use of advertising and outreach services may change over time. When applicable, information collected by third-party providers is also subject to their respective privacy policies and practices.
Online donations and certain transactions may be processed through third-party fundraising, payment, or financial service providers.
When you submit payment information through one of these services, your payment information is provided directly to the applicable payment processor or service provider and is handled according to that provider’s privacy and security practices.
CCAS may receive information about your donation or transaction, such as your name, contact information, donation or transaction amount, date, and other information necessary to process the transaction, maintain appropriate records, communicate with you, and acknowledge your contribution.
CCAS works with third-party service providers that help us operate our organization, website, programs, and services. These providers may support functions such as:
Donations and payment processing
Email and supporter communications
Volunteer and foster management
Veterinary services and online pharmacy services
Website hosting and maintenance
Website forms and applications
Analytics and website measurement
Advertising and outreach, when applicable
Data storage and organizational operations
Other services necessary to support CCAS programs and activities
These providers may receive or process information as necessary to perform services on our behalf or as directed by you. Their handling of information may also be governed by their own privacy policies and terms.
We do not sell personal information to third parties for monetary compensation.
We may share information with third parties when reasonably necessary to operate CCAS, provide requested programs or services, process donations or transactions, maintain and improve our website, communicate with you, or carry out the purposes described in this Privacy Policy.
We may also disclose information when required by law, legal process, or governmental request, or when we believe disclosure is reasonably necessary to protect the rights, property, safety, or security of CCAS, our animals, our community, website visitors, or others.
If CCAS undergoes an organizational restructuring, merger, transfer of assets, or similar organizational change, information may be transferred as part of that transaction where permitted by law.
Our website contains links to websites and services operated by third parties. This may include donation platforms, volunteer services, veterinary resources, social media platforms, event services, and other external resources.
When you leave the CCAS website or interact directly with a third-party service, that provider’s privacy policy and terms may apply.
CCAS is not responsible for the privacy practices, security, content, or availability of third-party websites and services. We encourage you to review the privacy policies of third-party services before providing personal information.
Our website and online services are intended for a broad community audience and are not specifically directed to children under 13.
Some CCAS programs, activities, and opportunities may be available to minors subject to applicable age requirements and, when appropriate, the involvement or authorization of a parent or legal guardian.
If you are a parent or legal guardian and believe a child has provided personal information to CCAS inappropriately, please contact us so that we can review the situation and take appropriate action.
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or loss.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable measures to protect information, we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide programs and services, maintain appropriate organizational, donor, veterinary, financial, and operational records, comply with applicable legal obligations, resolve disputes, and protect the rights and interests of CCAS and others.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable recordkeeping requirements.
You may choose not to provide certain personal information. However, some information may be necessary for us to process an application, donation, appointment, request, or provide a particular program or service.
You may unsubscribe from promotional, fundraising, or newsletter emails by using the unsubscribe link included in those communications.
You may also adjust your browser settings to limit or block cookies and similar technologies. Please note that doing so may affect certain website features.
If you have questions about personal information you have provided to CCAS or would like to request that we review, correct, or delete information, you may contact us using the information below. We will evaluate requests in accordance with applicable law, organizational requirements, and our recordkeeping obligations.
We may update this Privacy Policy from time to time to reflect changes in our website, programs, services, technology, organizational practices, or applicable requirements.
When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
If you have questions about this Privacy Policy or CCAS’s privacy practices, please contact us:
Cape Coral Animal Shelter
325 SW 2nd Avenue
Cape Coral, FL 33991
Phone: 239-573-2002
Email: [email protected]
Tee up a great day for a great cause!
Join us Saturday, November 7 at Palmetto-Pine Country Club for the 10th Annual Golf Classic, benefiting the animals of CCAS.
There’s still time to gather your foursome and join us for golf, raffles, prizes, lunch and more.